At Vermass, we stand behind the quality of our hosting services, and your satisfaction is our priority. If you are not completely satisfied with your hosting experience within the first 30 days of service, we offer a hassle-free refund.
30-Day Money-Back Guarantee: We understand that circumstances may change, and we want to ensure your peace of mind. If you decide to cancel your hosting plan within the initial 30 days of service, you are eligible for a full refund, no questions asked.
Refund Process: To initiate the refund process, please contact our customer support team through our designated channels. Our team will guide you through the simple process and work swiftly to process your refund.
Conditions for Refund Eligibility:
- Refund requests must be made within the first 30 days of the initial purchase.
- Refunds are applicable to hosting fees only and exclude additional services, domain registration, and any associated setup fees.
- Accounts involved in violation of our terms of service are not eligible for refunds.
Beyond 30 Days: While our standard refund period is 30 days, we are committed to addressing concerns beyond this timeframe. If you encounter issues or have specific circumstances, please reach out to our support team, and we will work with you to find a suitable solution.
At Vermass, we strive to provide a hosting experience that exceeds your expectations, and our refund policy reflects our commitment to your satisfaction. Thank you for choosing Vermass as your hosting partner.